Mobility as a service

Mobility as a service (MaaS) is a type of service that, through a joint digital channel, enables users to plan, book, and pay for multiple types of mobility services.^[1]^[2] The concept describes a shift away from personally-owned modes of transportation and towards mobility provided as a service. This is enabled by combining transportation services from public and private transportation providers through a unified gateway that creates and manages the trip, which users can pay for with a single account. Users can pay per trip or a monthly fee for a limited distance. The key concept behind MaaS is to offer travelers mobility solutions based on their travel needs.

Travel planning typically begins in a journey planner. For example, a trip planner can show that the user can get from one destination to another by using a train/bus combination. The user can then choose their preferred trip based on cost, time, and convenience. At that point, any necessary bookings (e.g. calling a taxi, reserving^[3] a seat on a long-distance train) would be performed as a unit. It is expected that this service should allow roaming, that is, the same end-user app should work in different cities, without the user needing to become familiar with a new app or to sign up to new services. Together with other emerging vehicular technologies such as automated driving, connected cars and electric vehicles, MaaS is contributing to a new type of future mobility, which is autonomous, connected, electric and shared vehicles.^[4]

^ Smith, Göran. "Making Mobility-as-a-Service: Towards Governance Principles and Pathways". Retrieved 2020-09-25.
^ Mladenović, Miloš N. (2021). "Mobility as a Service". International Encyclopedia of Transportation. pp. 12–18. doi:10.1016/B978-0-08-102671-7.10607-4. ISBN 978-0-08-102672-4. S2CID 242133419.
^ "Global Intelligent Transportation Systems Market to Grow at a CAGR of over 10% Through 2020 Finds TechSci Research" (Press release). TechSci Research. 18 January 2016.
^ Hamid, Umar Zakir Abdul; Al-Turjman, Fadi (2021). "Introductory Chapter: A Brief Overview of Autonomous, Connected, Electric and Shared (ACES) Vehicles as the Future of Mobility". Towards Connected and Autonomous Vehicle Highways. EAI/Springer Innovations in Communication and Computing. pp. 3–8. doi:10.1007/978-3-030-66042-0_1. ISBN 978-3-030-66041-3. S2CID 238013009.

[1] Smith, Göran. "Making Mobility-as-a-Service: Towards Governance Principles and Pathways". Retrieved 2020-09-25.

[2] Mladenović, Miloš N. (2021). "Mobility as a Service". International Encyclopedia of Transportation. pp. 12–18. doi:10.1016/B978-0-08-102671-7.10607-4. ISBN 978-0-08-102672-4. S2CID 242133419.

[3] "Global Intelligent Transportation Systems Market to Grow at a CAGR of over 10% Through 2020 Finds TechSci Research" (Press release). TechSci Research. 18 January 2016.

[4] Hamid, Umar Zakir Abdul; Al-Turjman, Fadi (2021). "Introductory Chapter: A Brief Overview of Autonomous, Connected, Electric and Shared (ACES) Vehicles as the Future of Mobility". Towards Connected and Autonomous Vehicle Highways. EAI/Springer Innovations in Communication and Computing. pp. 3–8. doi:10.1007/978-3-030-66042-0_1. ISBN 978-3-030-66041-3. S2CID 238013009.

[1]

[2]

[3]

[4]